Freight & Analytics Logo

Frequently Asked Questions

Everything you need to know before getting started.

How can I add new assets?

Navigate to the Asset Dashboard and click 'Add Asset'. Fill out the form with your vehicle or equipment details and save. The asset will be immediately available for tracking and management.

Can I export my reports?

Yes! All analytics data can be exported in CSV and PDF formats. Simply navigate to any report page and click the 'Export' button in the top right corner.

Is there a free trial?

We offer a 14-day free trial on all paid plans with full access to features. No credit card required to start your trial.

Do you provide 24/7 support?

Enterprise customers enjoy round-the-clock support via chat and email. Professional and Delex plans have priority email support during business hours.

Can I upgrade or downgrade my plan?

Absolutely! You can upgrade or downgrade your plan at any time from your account settings. Changes take effect immediately, and billing is prorated.

What payment methods do you accept?

We accept all major credit cards, PayPal, Paystack, and bank transfers. Enterprise customers can also arrange custom payment terms.

Still have questions?

Contact Support